Frequently Asked Questions
Everything you need to know about shopping with The Bunnies Store.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the United States. International shipping can take between 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your exchange or refund process.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Are your materials sustainably sourced?
Yes, at The Bunnies Store, we prioritize eco-friendly fabrics including organic cotton and recycled polyester to ensure our fashion is as kind to the planet as it is to your wardrobe.
Can I track my order?
Absolutely! Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.